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15th July 2011

To whom it may concern

Reference: Quality Solutions Group



Quality Solutions have carried out three jobs at my property to date, the first being replacement guttering / fascias and exterior decorating and the second was a new bathroom plus some internal structural work. Both of these jobs were granted as a means to assess the company for larger jobs. Both jobs were completed on time and within the agreed price and were finished to a very high standard.

The third job completed early 2011, was the build of a large ground floor extension and internal refurbishment and decorating of the lower floor.

Due to the nature of my work, I am overseas for extended periods. As such, I needed to award this work to a company that I could trust to manage the entire works in my absence and also a company who I was happy to grant access to the property with no owner supervision. Following the outstanding work on the previous jobs, I did not hesitate in awarding this project to Quality Solutions and although not the lowest quote I received, the relationship between myself and Quality Solutions and the high standard to which they adhere to was reflected in my decision.

The extension work was a start to finish job for Quality Solutions with Daryl Bhandal personally overseeing every aspect including liaison with the building regulations department and the company who designed and made my kitchen. All work was carried out professionally and efficiently, with minimal disruption and despite the inclement weather experienced during December, the work was completed on time and again within the agreed budget to the usual high standard associated with Quality Solutions.

Personally for me, one of the aspects that sets Quality Solutions apart from other building & maintenance firms is the willingness to go the extra mile and provide a level of service that is seldom experienced.

The next phase of work at my property will be a loft conversion, this work will be awarded to Quality Solutions without obtaining quotations from other companies, this reflects my confidence in their standards, delivery and competitive pricing.

I have no hesitation in recommending Quality Solutions as a reliable and trustworthy firm who will endeavour to carry out all work to an exceptionally high standard. Daryl remains a key holder to my property to enable him to carry out work as and when required.

I would be happy to provide any further information as required.

Yours faithfully

Miss E L Bailey



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